NeuFit Privacy Policy

Effective Date: January1, 2026
Website: www.neu.fit

This Privacy Policy explains how Neurological Fitness Equipment and Education LLC and Neurological Fitness and Recovery Facilities LLC, collectively “NeuFit,” “we,” “us,” or “our,” collect, use, disclose, and protect information provided through our website, LinkedIn Lead Gen Forms, advertisements, communications, SMS/MMS programs, and related services.

By using our website, submitting a form, communicating with us, or participating in our messaging programs, you agree to the practices described in this Privacy Policy.

1. Information We Collect

NeuFit may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Company or clinic name
  • Job title or professional role
  • Location
  • LinkedIn profile information submitted through LinkedIn Lead Gen Forms
  • Information submitted through website forms, event registrations, demo requests, discovery call requests, or other communications
  • SMS/MMS opt-in information and message interaction data
  • Any additional information you choose to provide

We may also collect certain technical and usage information automatically, including browser type, device information, IP address, pages visited, form activity, cookies, tracking pixels, and advertising interaction data.

2. How We Use Your Information

NeuFit may use the information we collect to:

  • Respond to inquiries or requests for information
  • Contact you about NeuFit products, services, training, events, resources, or educational content
  • Schedule calls, demos, consultations, or follow-up conversations
  • Provide customer support
  • Deliver email, SMS, MMS, or other communications you have requested or consented to receive
  • Improve our website, advertising, lead generation, and user experience
  • Measure campaign performance and understand audience engagement
  • Comply with legal, regulatory, and contractual obligations
  • Protect our legal rights, business operations, website, users, and customers

Submitting information through a LinkedIn Lead Gen Form means you authorize NeuFit to receive and use that information to follow up with you regarding the offer, resource, product, service, event, or inquiry connected to the form.

3. Health and Medical Information

NeuFit’s website, advertisements, and educational materials are intended for informational, educational, and marketing purposes only. They are not a substitute for medical advice, diagnosis, or treatment.

You should consult a licensed healthcare provider before beginning any health, rehabilitation, performance, or treatment-related program. NeuFit products must be used only in accordance with applicable laws, regulations, prescription requirements, and licensed practitioner supervision requirements.

Please do not submit sensitive medical information through general website forms, LinkedIn Lead Gen Forms, or advertising forms unless specifically requested through an appropriate and secure channel.

4. SMS/MMS Mobile Messaging Program

If you participate in NeuFit’s SMS/MMS Mobile Messaging Program, the information you provide will be used to deliver mobile messages, respond to inquiries, provide customer support, and send relevant reminders or communications.

We may share mobile messaging information with trusted service providers, including platform providers, telecommunications companies, and other vendors that help us deliver messages and operate the program.

NeuFit does not sell, rent, trade, or share phone numbers or customer data collected through the SMS/MMS Mobile Messaging Program with third parties for profit. We may disclose information if required by law, regulation, governmental request, or to protect our legal rights or property.

NeuFit may use cookies or similar tracking technologies to understand website activity, including abandoned form or cart activity, and to send reminders where permitted.

5. How We Share Information

NeuFit may share information with trusted third parties when necessary to operate our business and provide requested services. These may include:

  • CRM and marketing automation platforms
  • Email and SMS/MMS service providers
  • Advertising platforms, including LinkedIn
  • Website hosting and analytics providers
  • Scheduling, webinar, event, or customer support platforms
  • Payment processors or business operations vendors
  • Professional advisors, legal counsel, or compliance providers

We do not sell personal information for profit. We may disclose information when required to comply with applicable laws, regulations, court orders, governmental requests, or to protect NeuFit’s rights, property, users, customers, or business operations.

6. Cookies and Tracking Technologies

NeuFit may use cookies, pixels, analytics tools, and similar technologies to improve our website, measure advertising performance, understand visitor behavior, remember preferences, and support marketing or retargeting campaigns.

You may be able to control cookies through your browser settings. Some website features may not function properly if cookies are disabled.

7. Third-Party Links and Services

NeuFit’s website, advertisements, emails, or other communications may contain links to third-party websites or services. NeuFit is not responsible for the content, privacy practices, or policies of third-party websites.

Certain services made available through NeuFit may be delivered by third-party providers. When you use those services, NeuFit may share information with providers that have a contractual relationship with NeuFit to deliver the requested product, service, communication, or functionality.

8. Children’s Privacy

NeuFit does not knowingly collect personal information from children under the age of 13. If you are under 18, you may use NeuFit’s website or services only with permission from a parent or guardian.

9. International Users

NeuFit is controlled, operated, and administered from the United States. If you access our website or submit information from outside the United States, you are responsible for complying with local laws. By submitting information to NeuFit, you understand that your information may be processed in the United States.

10. Your Choices

You may request to update, correct, or delete certain personal information by contacting NeuFit using the information below.

You may unsubscribe from marketing emails by using the unsubscribe link included in our emails. You may opt out of SMS/MMS messages by following the instructions provided in the message, such as replying STOP where applicable.

California residents may request information about how their data may have been shared with third parties for direct marketing purposes by contacting us using the information below.

11. Data Security

NeuFit uses reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, form, transmission, or storage system can be guaranteed to be completely secure.

12. Data Retention

NeuFit retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.

13. Changes to This Privacy Policy

NeuFit may update this Privacy Policy from time to time. The most current version will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

NeuFit welcomes your questions or comments regarding this Privacy Policy.

NeuFit
2499 South Capital of Texas Highway
Suite A-100
Austin, Texas 78746

Email: hello@neu.fit
Phone: (512) 225-6909

15. NEUBIE Device Notice

Because the NEUBIE device is subject to United States FDA regulations, it may only be sold to an individual by or on the order of a licensed practitioner. The NEUBIE may only be used commercially by a licensed practitioner or under the supervision of a licensed practitioner whose scope of practice covers the use of electrical modalities.

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